May 20th, 2010

0830 - 1630 hours

Flathead County 911 Center

(New Building)

625 Timberwolf Parkway

Kalispell, Montana

(Off Stillwater Road south of Reserve Road)

$209 per student

With high-risk law enforcement related 9-1-1 calls dispatched daily, it is essential that focus on officer safety is continuously reinforced. As a 9-1-1 call taker or dispatcher, you are a vital link in the emergency response chain and the lifeline to responding officers. Consequently, you must educate yourself about the dangers they might face and how to best minimize those risks.

PowerPhone, the world leader in emergency communications training, introduces a new course designed to better protect those who protect and serve. The Dispatcher's Role in Protecting Law Enforcement Responders™ is specifically designed to educate telecommunicators in understanding the risks faced by law enforcement officers and their integral role in enhancing officer safety. In this dynamic one-day class, you'll learn how to better identify threats to officers by establishing a safer response environment, and providing pre-arrival survival instructions™ to both callers and responders.

Topics Covered:
Felonious line of duty deaths
High-risk crimes and incidents in progress
Groups that target law enforcement
Extremist and street gangs
Dispatcher tactics to protect officers
Officer safety in motor vehicle stops
Officer safety in domestic violence calls
Barricaded suspects and active shooters
Radio dispatch procedures and etiquette
Descriptive information gathering
Critical incident stress debriefing
Students will learn how to:
Recognize threats to officer safety
Provide pre-arrival survival instructions™ for officers
Identify potential "suicide by cop" scenarios
Maintain radio etiquette during high-risk incidents
Create a safer response environment

For more information including a video news report from the first class, visit the PowerPhone website.

Hotel Accommodations

Nearby Kalispell Lodging
(Government Room Rates)
 

Glacier Peaks Inn (Formerly “Day's Inn”)
1550 Highway 93 North
(406) 756-3222
www.glacierpeaksinn.com

$59

0.9 mile from the classroom
 

Hampton Inn
1140 Hwy 2 West
(406) 755-7900
www.hamptoninn.com

$78

2.2 miles from the classroom
 

Holiday Inn Express
275 Treeline Road
(406) 755-7405
www.kalispellhie.com

$90

0.8 mile from the classroom
 

Red Lion Hotel
20 North Main Street
(406) 751-5050
www.redlion.com

$96

2.2 miles from the classroom
 

Travel Lodge
350 North Main
(406) 755-6123
www.travelodgekalispell.com

$49

1.9 miles from the classroom
 

Click here to view maps and directions.

Contact

If you have any questions, please contact Michelene Provo (mprovo@flathead.mt.gov) or Marjory McClaren (mmcclaren@flathead.mt.gov) at the Flathead County Sheriff's Office (Flathead 911).

Flathead County 911

920 South Main Street

Kalispell, MT 59901

(406) 758-5610

(406) 758-5862 - Fax

www.Flathead911.com